Coronavirus Frequently Asked Questions:

As many of you are aware we are not currently operating in normal times. To make things a little easier we have prepared a frequently asked questions page. Can't find the answer you are looking for? Simply submit any questions below and we will endeavour to get back to you.

What if I do not receive my parcel?
We are working closely with couriers and will endeavour to successfully ship every order until it is unsafe to do so.

Can I still get a quotation?
Quotation forms can be complete here > EASY QUOTE FORM responses may be delayed but we will do all we can to quote all form submissions through the shutdown period.

When will The Electric Gate Shop re-open?
We aim to open on 14th of April subject to Public Health England's guidelines.

What if I need some technical assistance?
You can still email tech@theelectricgateshop.co.uk however responses may be delayed so please be patient.